Frequently Asked Questions

Cats love MeatCrisp and stick with it. If your cat is not one of them and, against expectations, does not like the food, you can take advantage of our 100-day money-back guarantee. 

The length of the treatment is determined by the following criteria, among others: breed, weight, consistency of the plaque, nature, genetic predisposition, nutrition. Specifying one period is difficult because of these numerous factors. With proper, regular application (important: 2 x daily, as otherwise the plaque hardens again), in our experience it takes 2 to 8 weeks to remove the plaque, longer in individual cases.

The product is 100 % guaranteed to work; if you cannot see any change in the plaque after 3 weeks, please get in touch with us by phone on the free hotline 0800 3 64 36 63 (0800 DOGFOOD).

Dogs can be like children in this respect. They do not like to have their teeth cared for. Try to stick with it, because the only alternative to OralClean+Care is mechanical plaque removal under anaesthetic.

No, it only contains citrus seed extracts and herb oils. The difference lies in the effect: the oil is nourishing, prevents infection and softens the plaque in the long term. Acid would attack not only the plaque but also the teeth and dental enamel.

The proportion of alcohol, measured against the dose per application, is so small that there is no risk to the dog or cat. As a result, the product can even be given to sick animals without any reservations. Some alcohol is necessary as it serves as the carrier for the active ingredients. However, the proportion is identical with or lower than that in liquid medication that is suitable for children.

No, since OralClean+Care is not a bleaching agent and contains no acids, it has no effect on discolouration. However, that means that it does not attack tooth enamel and has a very gentle effect.

Since the product contains herb oils such as mint, homeopathic vets have recommended checking before using the product in conjunction with homeopathic treatments. It can happen that the effect of the homeopathic treatment is prevented. Please ask us about this specifically on the free hotline 0800 3 64 36 63 (0800 DOGFOOD).

If your cat does not lick the gel off its paw, you can try putting some gel on its whiskers or the corner of its mouth when you try again.

Alternatively, find a food that your cat particularly enjoys – salmon paste, for example, shrimps, catmint, cod liver or something similar – and mix the OralClean+Care with it. Using it in this way takes a little longer before it begins to take effect, but it works just as well. Please give the product and your cat a chance for it to work.

OralClean+Care Salmon Oil contains additional salmon oil, has a somewhat milder taste than the Classic, and many animals prefer it.

That depends entirely on you and your animal. Spray has the advantage that it can be applied more quickly and the dosage can be controlled more easily by the spray action. But not every animal likes the noise of the spray and the animal can react by shaking its head, which makes application difficult. The gel is easy to use and adheres well to the plaque. Unlike the spray, however, you have to wash your hands when you have applied it.